winter coats and cozy knits are in store :)

Refund Policy

  

IN-STORE RETURNS:

We will honour returns up to 10 days of purchase with all original packaging and proof of an e-receipt.

All clothing garments must be unworn, unwashed and left with tag attached. Intimates are a final sale.

All personal care items are a final sale. This included fragrances, bath and body products, cosmetics and nail polish. We encourage you to open and test the samples we have available at the shop.

Items that are marked down are a final sale.

 

ONLINE STORE:

Due to the one-off nature of vintage clothing we are unable to offer returns on any of our one of kind items available online.

Natural vintage wear and tear is to be expected and we do our best to accurately describe each item listed in its current condition. We pride ourselves on picking items in like new condition and do not sell anything we would not wear ourselves. If you have any further questions on an item we’d love to connect and answer those for you. Please reach out at info@heyjudeshop.com with the subject line "product question".

New items can be returned within 10 days of purchase if they are not excluded below. Buyer must pay for the return shipping and once we receive the item we will issue a return.

Bath and body, fragrance, cosmetics, nail polish and intimates are final sale

 

ONLINE RETURNS:

To initiate a return please email us at info@heyjudeshop.com with the subject line "product return".

We recommend adding tracking to returned packages. We are not responsible for lost or stolen packages. Once we have received a return we will review it and issue a refund, minus the original shipping charges. 

 

Please send your returns to:

315 Abbott St.
Vancouver, BC
V6B 0G6