We are happy to offer an exchange or store credit within 10 days of purchase for any unworn items, with tags attached. Store credits will be added to a digital gift card that can be used online or in store with no expiration. Proof of email or text receipt is needed to process a return. 

Sale items are final sale.

Exceptions to our return policy:

All personal care items including cosmetics, nail polish and bath and body products are final sale. All fragrances are final sale. Intimates are final sale. 

Online Returns:

We are happy to offer store credits for online orders. You are responsible for shipping the returns back to our shop and we recommend adding tracking to returned packages. We are not responsible for lost or stolen packages. Once we have received a return, we will review it and issue a store credit via digital gift card, minus the original shipping charges,  that can be used on our website or in store. 

To initiate a return please email us with your order number at info@heyjudeshop.com with the subject line "product return #____”

Please send your returns to:

3638 Main Street

Vancouver, BC

V5V 3N5

International Returns: 

Returns must be categorized as a product return for customs purposes. We are unable to accept a return if a package as been mislabelled and has duty charges associated. It is up to the sender to pay duty charges.